Privacy Policy

We are committed to protecting your personal data and your privacy.
This Privacy Policy explains how we collect and store the information you provide through the website https://thrivonance.com (the Thrivonance).
The following principles apply:

We want you to make informed decisions about how your Personal Data is used and processed. We use various methods to keep you properly informed and will provide specific details when relevant. We're also happy to answer any questions you may have about applicable legal limitations.

1. The Scope?

This policy describes the personal data Thrivonance collects about natural individuals, how it processes that data, shares it with third parties, and secures it.
This policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly or through a combination of additional information we hold or can reasonably access.
"Processing" refers to any operation involving the use or collection of personal data, including its management, organisation, and storage.
Our services are intended for general audiences and are not directed at individuals under the age of 18. We do not knowingly collect information from anyone under 18 or permit such individuals to use our services. If we become aware that we have collected data from a minor, we will delete it promptly.

2. What Personal Data Do We Hold About You?

When you access our services, channels, or website, we collect personal data. Depending on the circumstances, we may request it directly from you, gather it by analysing how you use our services or channels, or receive it from our third-party partners.

3. You are not required to share personal information with us. However, choosing not to do so may limit our ability to provide certain services or grant you access to the website.

Providing personal data is not required. However, choosing not to share it may prevent us from delivering our Services or granting you access to the website.

4. What personal data do we collect when you visit our website?

This includes information about your online activity logs, traffic data (such as your IP address, access dates and times), the language you used, software crash logs, browser type, and device details. This information is non-personal and cannot be used to identify you.
Personal Data We receive from you: any personal data you voluntarily provide when connecting to a third-party online trading platform through Us.
Personal information you provide to third-party platforms to facilitate trade: this includes your full name, address, phone number, and email address.

5. Legal Basis and Reasons for Processing Personal Data

Scope, Legal Basis

6. Sharing Personal Data with Third Parties We may share your personal data with third parties in the following circumstances: Service Providers. We work with trusted third-party companies and individuals to support and deliver our Services. These include payment processors, data analytics providers, customer support platforms, and IT infrastructure providers. These parties access your personal data only to perform tasks on our behalf and are obligated not to use it for any other purpose. Business Transfers. If we are involved in a merger, acquisition, asset sale, or similar transaction, your personal data may be transferred as part of that process. We will notify you before your personal data becomes subject to a different privacy policy. Legal Obligations. We may disclose your personal data where required by law, in response to valid legal process, or to protect the rights, property, or safety of our company, our users, or others. With Your Consent. We may share your personal data with other third parties when you have given us explicit consent to do so. We do not sell your personal data to third parties. Where we transfer personal data to third parties, we take reasonable steps to ensure appropriate safeguards are in place to protect it.

We may share your Personal Data with third-party service providers — including hosting and storage providers — for purposes such as infrastructure support and user experience analysis. At your request, we may also share specific Personal Data with third-party trading platforms. In such cases, your Personal Data will be transmitted directly to the relevant trading platform(s), and its use will be governed by their respective privacy policies. Your Personal Data may be shared with more than one trading platform. We may share Personal Data with affiliated entities or business partners where doing so supports the development and improvement of our products and services. Where necessary to protect the rights or assets of third parties, we may disclose Personal Data to regulatory, local, or other competent authorities. We may also share your Personal Data with prospective investors, buyers, or lenders — in relation to the Company or any entity within its group — in connection with a potential transaction, including the transfer or sale of assets, or any merger, restructuring, consolidation, or insolvency proceeding involving the Company or any other entity within the group.

7. Third-Party Cookies and Services

We may work with third-party service providers, including advertising partners and analytics companies. These third parties may also use cookies or similar tracking technologies.
Cookies are small text files placed on your device when you visit the website. They are used to gather information about your browsing habits and preferences, improve your experience, and customise the products and services presented to you. Cookies are also used for statistical and analytics purposes.
Some cookies we use are session cookies — temporary files downloaded to your device that expire when you close your browser. Others are persistent cookies, which remain on your device after your browser is closed. Persistent cookies help the website recognise you as a returning user and allow you to resume your session.

Types of Cookies:

We may use them according to their purpose.

Online Tracking Notice
This service does not currently support do-not-track signals.

8. How We Retain Your Personal Data

We retain your personal data for as long as necessary to fulfill the purposes described in this Policy, or for longer periods where permitted by applicable law, regulation, or order.
We share your information with third-party trading platforms for 12 months. With your consent, we will continue sharing your data for a further 12 months.
We regularly review the personal data we hold to confirm it is no longer required.

9. Transfers of Personal Information to a Third-Party Country or International Organisation

10. Protecting Your Personal Data We take the security of your personal data seriously. While no method of transmission over the internet or electronic storage is completely secure, we implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. Access to your personal data is restricted to employees, contractors, and agents who require it to perform their duties. All such individuals are bound by confidentiality obligations and may be subject to disciplinary action if they fail to meet these requirements. In the event of a personal data breach, we will take prompt action to contain the incident and, where required, notify the relevant parties in accordance with applicable obligations. You are responsible for keeping your account credentials confidential. Do not share your password with any third party. If you suspect unauthorized access to your account, contact us immediately. No security system is impenetrable. We cannot guarantee the absolute security of your personal data, but we are committed to maintaining reasonable and appropriate safeguards at all times.

We have taken appropriate organizational and technical measures to protect personal data, including safeguarding against accidental or unlawful destruction, loss, or alteration. We cannot guarantee that the security of your personal data will be maintained without error, nor can we be held liable for any indirect, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, but is not limited to, disclosures resulting from transmission errors, unauthorized third-party access, or other causes beyond our control.
Where required by legal or regulatory obligations beyond our control, we may be required to disclose your personal data to third parties, including public authorities. We cannot control the level of security applied to your personal data by such third parties.
Personal data cannot be transmitted over the internet with complete security. We cannot guarantee the security of personal data you transmit to us through the internet.

11. Links to Third-Party Websites

This website contains links to third-party websites and applications. These sites and apps are not operated or supervised by the Company, and we are not responsible for how they collect or process Personal Data. This Policy does not apply to any actions taken through third-party sites or apps.
Before accessing or using any third-party website or application, we recommend reviewing its privacy policy. We also advise caution when sharing any Personal Data with such parties.

12. Updates to This Policy We may update this Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you directly. Continued use of our services after any changes take effect constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed.

Before accessing or using any third-party websites or apps, read their privacy policies carefully. Only share personal data with them once you are comfortable with how they handle it.

13. Your rights regarding your personal information

You have the right to request that we verify the accuracy of Personal Data collected about you, correct any inaccuracies, and delete any Personal Data we are not required to retain. You may also restrict the scope or type of processing applied to your personal data.
If you are a resident of the EEA, please refer to this page:
These rights apply to the Personal Data you provide to us. To exercise any of these rights, please submit a written request to the email address below.
Access rights
The Company can verify that your Personal Data is being processed. If it is, you may access that data.
The Company will provide an electronic copy of your Personal Data currently being processed. A reasonable fee may be charged for additional copies. Data will be provided electronically upon request.
The right to access Personal Data must not conflict with the rights and freedoms of others. Where a request would be detrimental to another person's rights or freedoms, the Company may refuse or limit its response.
Right to rectification
You have the right to request correction of inaccurate Personal Data. Where Personal Data concerning you is incomplete, you may request that it be completed, taking into account the purpose of processing.
Right to Erasure
This right applies where: (a) Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw consent and there is no other legal basis for processing; (c) you object to processing based on legitimate interests pursued by us or a third party; (e) Personal Data is unlawfully processed; or (f) Personal Data must be deleted to comply with a legal obligation.
This right does not apply where processing is necessary: (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal rights.
Processing restrictions
If you have concerns about the accuracy of your Personal Data, you may ask the Company to restrict its processing.
Where processing is restricted, Personal Data may only be retained with your consent, or for the establishment, exercise, or defense of legal rights, or to protect the rights of another individual, or where there is a substantial public interest within the European Union or a Member State.
Right to data portability
Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to receive the Personal Data you have provided to the Company in a structured format.
You may request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising this right does not affect your right to erasure. The right to data portability must not adversely affect the rights and freedoms of others.
Right to object
You have the right, at any time, to object to the processing of Personal Data concerning you where that processing is based on legitimate interests pursued by the Company or a third party, including profiling based on those interests. Where we cannot demonstrate compelling legitimate grounds for processing that override your rights, interests, or freedoms, or that are necessary for the establishment, exercise, or defense of legal rights, we will cease processing.
Regarding direct marketing: you have the right to object at any time to the processing of Personal Data concerning you for direct marketing purposes.
Right to withdraw consent
You may withdraw your consent to our processing of your Personal Data at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to that withdrawal.
You have the right to lodge a complaint with the relevant supervisory authority.
You may lodge a complaint with a supervisory authority established by a Member State to protect the fundamental rights of individuals in relation to the processing of Personal Data within the European Union.
European Union and Member State law may limit the rights described in this section 13 as they relate to your Personal Data.
We will respond to requests submitted under your rights in section 13 within one month of receipt. Where necessary, and depending on the complexity or volume of requests, this period may be extended by up to two months. We will notify you of any extension, and the reasons for it, within one month of receiving your request.
Unless otherwise provided under section 13, information provided in response to your rights under section 13 will be provided free of charge. Where requests are manifestly unfounded or excessive, in particular where they are repetitive, we may charge a reasonable fee to cover administrative costs, or decline to act.
Where we have reasonable doubts about the identity of the person making a request, we may ask for additional information to confirm that identity.